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6 Tips for Choosing a Garage Door Repair Company

by | Dec 13, 2022 | Garage Door Repair

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On average, you can expect your garage door to last around 10 years (up to 25,000 cycles). But to get the most out of your garage door, you need to keep up with maintenance and repairs. Otherwise, it can quickly fall into disrepair and hasten the need for a new garage door. The main way to ensure garage door longevity is to work with a reputable business. But it can be tough to pick one from such a competitive industry. How can you make sure you choose a garage door repair company you can rely on?

Read on for six tips on picking quality experts for the job.

1. Look for Years of Experience

Naturally, the more years of experience a garage door company has, the better. This means that they’ve consistently provided excellent service to stay in business this long.

They’ve had years to learn their craft and have handled more customers, so it’s more likely that they can pinpoint your garage door issues fast. They’ll be able to fix them quicker too, since experience equals more efficiency. Not to mention, the workmanship will be impeccable.

Also, this indicates that they’ve smoothed out any initial issues, such as response times, billing, customer service, etc. As a result, you can expect speedy and stress-free service.

2. Check Their Accreditation and Certifications

In the state of Chicago, businesses must be licensed to provide garage door services (the exception is if they only service garage door openers).

While a company without licensing may have cheaper prices, this won’t be worth it in the long run. They may make crucial mistakes, and then you’ll need to spend more money to hire proper experts to fix their mistakes.

Garage door companies must also carry valid insurance policies in case anything goes wrong; this includes workers’ compensation. Hiring an uninsured business is just asking for trouble. And if they’re willing to go uninsured, where else will this unscrupulous company cut corners?

Additional certifications are a bonus, as well as membership in associations like the International Door Association (IDA) or Chamber of Commerce. Involvement with the local community is always a good sign, as they’ll be more inclined to uphold their reputation rather than scam people and run off.

3. Consider the Service Range

It’s best to pick garage door experts with a decent service range. That way, you won’t be restricted to a select few mediocre businesses in your immediate area.

But take care not to choose a company with a service range that’s too big. Local companies will be more invested in providing exemplary service, so you’ll get personal attention.

In addition, if you have an emergency with your garage door, you want someone who can arrive quickly. Businesses with a vast service range may not be able to arrive for hours or even days, as they might have too many customers to take care of.

On that note, check that the company has a fast response time. For example, we at AG Smart Garage respond to all quote requests within the same business day.

4. Ask About Warranties and Guarantees

Trustworthy garage door companies will stand by the work they do. So if they offer generous warranties and guarantees on their work, then that’s a fantastic sign.

Do ask for more details on these things. For example, do they guarantee your satisfaction? How long will the warranties last on your garage door, and exactly what’s covered?

They should be able to answer your questions clearly.

5. Read Reviews

Company websites will have positive testimonials, but look beyond that. After all, they’ll only display the best ones, and leave scathing reviews in the dark.

Do a quick Google search to see what their overall ratings are and what previous customers have to say. Opt for companies that have at least four out of five stars.

Even if they have fantastic ratings, take some time to read through them to see their strengths and weaknesses. Remember that some negative reviews are normal; see how the companies respond to get an impression of how they handle difficult situations. You just might be impressed with how they turn a negative experience into a positive one.

6. Compare Quotes

Don’t just pick the first good garage door company you see.

Make sure you request quotes from several to compare prices and the extent of services. That’ll give you a better idea of which businesses are trustworthy (and which aren’t). Credible ones will be transparent about their hourly rates.

In general, you should avoid those on the cheapest and most expensive ends. Extremely cheap businesses will hit you with hidden fees when they bill you, making their services cost significantly more. And you won’t necessarily get the best workmanship from companies that charge extortionate fees.

Those with affordable yet reasonable prices are most likely to serve you well. Do note that you should never have to pay for estimates; companies that try to charge you are unscrupulous.

Get a Reliable Garage Door Repair Company

Finding an excellent garage door repair company can seem impossible at first. But if you follow our tips, you’re sure to find garage door experts that’ll go above and beyond.

In fact, we at AG Smart Garage fit all the above criteria and can get your garage door working quickly with our fast response times. Your satisfaction is guaranteed, and we’re a local, family-owned company! Plus, our prices are very competitive, so you won’t have to spend a fortune to get your garage door fixed.

Are you looking for a reputable garage door professional in the Chicagoland area? Then get a free quote from us today.